FetchRev is building a team of marketing and customer success rockstars to join our growing tech startup in Tempe, Arizona.
Who You Are: You want to be part of building a young tech start-up. You’re comfortable with some ambiguity and are a natural problem solver. You are tech savvy and quick to learn new tools. You always look for a better way to do things and are rarely satisfied with the status quo. You work smarter and harder. You are trustworthy and can get the job done without having to punch a timecard.
What You Would Do: Our Customer Success Team serves as trusted consultants and marketing advocates for our clients, and works closely with the Director of Customer Success to ensure all service and revenue goals are consistently achieved. As the primary point of contact for our clients, you’ll ensure local business owners consistently follow marketing best practices and use our tools as efficiently as possible.
You’ll also work with a team to resolve service, technical, and digital marketing issues as needed, as well as research and strategize around upsell opportunities.
Preferred Experience: Applicants must have a 4-year degree and 1-2 years of relevant work experience. If any of the following describe you we’d love to talk:
- You know a bit about marketing or have a strong desire to learn.
- You have content marketing, social media management or copywriting experience.
- You’ve spent time in either a service or support role.
- You’ve spent time in an account management role.
- You’ve worked with small business owners in the past and want to work closely with them again.
- You’ve worked in a SaaS company in the past.
Who We Are: Founded in 2012, FetchRev provides local businesses with the marketing tools they need to compete for new customers, drive repeat business, and create a digital storefront that opens new revenue channels. Our software has generated millions of dollars of revenue for small businesses across the country.
FetchRev is an equal-opportunity employer and offers competitive compensation and benefits for well-qualified hires.